Public Speaking – conquer fear with a game plan
Podiums disconnect you from an audience – grab the mic and wander the stage
Eye Contact is your friend – looking at people one by one shrinks the room.
Questions – if you’re stumped, talk about your team – “We’re lucky to have an expert on that. I’ll get you in touch with them later.”
Negotiating Skills – using the right phrases matters
How did you come up with that number?
Opens a window into the other side’s thoughts.
Let me check with my wife (or husband, or boss)
Stops you from saying yes prematurely
If things change, give me a call
Put the burden on them
Memory Skills – never confuse Don with John again
Introduce yourself first – so that you can focus on the other person
Connect the name to your brain – When you meet a guy named Bill, think of other Bills you know.
Use the name three times – once to confirm you have the name right, then in mid-conversation, and again when you say goodbye.
Podiums disconnect you from an audience – grab the mic and wander the stage
Eye Contact is your friend – looking at people one by one shrinks the room.
Questions – if you’re stumped, talk about your team – “We’re lucky to have an expert on that. I’ll get you in touch with them later.”
Negotiating Skills – using the right phrases matters
How did you come up with that number?
Opens a window into the other side’s thoughts.
Let me check with my wife (or husband, or boss)
Stops you from saying yes prematurely
If things change, give me a call
Put the burden on them
Memory Skills – never confuse Don with John again
Introduce yourself first – so that you can focus on the other person
Connect the name to your brain – When you meet a guy named Bill, think of other Bills you know.
Use the name three times – once to confirm you have the name right, then in mid-conversation, and again when you say goodbye.
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